Privacy Policy

Effective Date: August 26, 2026

All-Ways Towing & Storage respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

We may collect personal information that you voluntarily provide through our website, forms, phone calls, text messages, or service requests, including:

  • First and last name

  • Email address

  • Phone number

  • Vehicle information

  • Service location

  • Pickup and destination information

  • Details about your towing or roadside assistance request

  • Appointment or scheduling information

  • Payment-related information when applicable

  • Communications you send to us

We may also collect technical information related to your use of our website, such as browser type, device information, IP address, and website activity.

2. How We Use Your Information

We may use your information to:

  • Respond to towing and roadside assistance requests

  • Contact you regarding your service request

  • Schedule or coordinate services

  • Provide estimates and service information

  • Process and manage customer requests

  • Provide customer support

  • Send service-related updates

  • Improve our website and customer experience

  • Maintain business and transaction records

  • Comply with legal and regulatory requirements

3. SMS and Telephone Communications

If you provide your mobile phone number and consent to receive communications, All-Ways Towing & Storage may send you text messages or contact you by phone regarding:

  • Service requests

  • Scheduling and appointments

  • Dispatch or arrival updates

  • Customer support

  • Account or transaction information

  • Other service-related communications

Message frequency may vary.

Message and data rates may apply.

You may opt out of text messages at any time by replying STOP.

For assistance, reply HELP or contact us directly.

Consent to receive text messages is not a condition of purchasing goods or services.

4. Mobile Information and SMS Data

All-Ways Towing & Storage does not sell, rent, or share your mobile information with third parties or affiliates for their marketing or promotional purposes.

Information related to text messaging originator opt-in data and consent will not be shared with third parties for marketing purposes.

We may share information with service providers when necessary to operate our communications systems or provide services you request, but only as necessary for those purposes.

5. How We Share Information

We may share information with trusted third-party service providers that assist us with business operations, including:

  • Website hosting

  • Customer relationship management

  • Scheduling

  • Communications

  • Payment processing

  • Analytics

  • Towing and dispatch operations

These providers may only use information as necessary to perform services on our behalf.

We may also disclose information when required by law, regulation, court order, legal process, or governmental request.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve functionality, understand website traffic, and enhance the user experience.

You may be able to control cookies through your browser settings.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide services

  • Maintain business records

  • Resolve disputes

  • Enforce agreements

  • Meet legal, accounting, or regulatory requirements

9. Your Privacy Choices

You may contact us to request that we:

  • Update or correct your personal information

  • Delete certain personal information, where legally permitted

  • Stop sending certain communications

  • Provide information about how your data is being used

You may opt out of SMS communications at any time by replying STOP.

10. Third-Party Links

Our website may contain links to external websites or services.

All-Ways Towing & Storage is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

11. Children's Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through this website.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

Your continued use of the website after changes are posted indicates your acceptance of the updated policy.

13. Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

All-Ways Towing & Storage
2550 S Park Road
Hallandale Beach, FL 33009
Phone: (954) 496-6810

14. Terms & Conditions

Your use of this website and our services is also subject to our Terms & Conditions.